Privacy Policy
Last Updated: March 1, 2026
1. Purpose of Privacy Policy
TrustPay ("TrustPay", "we", or "us") is committed to protecting the privacy of our customers, service providers and website users and we take our data protection responsibilities with the utmost seriousness.
This Privacy Policy describes how TrustPay collects and processes your personal data through the TrustPay websites and applications that are referenced in this Privacy Policy. It also informs you of how you can exercise your privacy rights, as applicable.
TrustPay refers to an ecosystem comprising TrustPay websites, mobile applications, clients, applets and other applications that are developed to offer TrustPay products, and includes independently-operated platforms, websites and clients within the ecosystem. For the purposes of this Privacy Policy we have referred to this ecosystem as "TrustPay Services", "Platform" or "Website".
2. Disclaimer
Please read this Policy carefully. By accepting this Policy, you agree to be legally bound by it and all terms incorporated by reference. If you don't agree with this Policy or any of its clauses, you shall immediately cease to use our Website.
You accept this Privacy Policy when you sign up for, access, or use our products, services, content, features, technologies or functions offered on our website and all related sites, applications, and services (collectively "TrustPay Services"). This Privacy Policy is intended to govern the use of TrustPay Services by our users (including, without limitation those who use the TrustPay Services in the course of their trade or business) unless otherwise agreed through contract. We may amend this Privacy Policy at any time by posting a revised version on our website. The revised version will be effective as of the published effective date.
We kindly remind you that our Website and services are not intended for use by children under 18 years of age. We do not knowingly collect or process any personal information from or with respect to children. If we become aware that we have collected personal data on behalf of a person under the age of 18, we will delete this information when we become aware of it.
3. Who Processes Personal Data
TrustPay LLC is a legal entity, incorporated under the laws of California. For any question please contact us via e-mail: website@trustpay.us
4. When Is Personal Data Processed
Personal data may be processed when Users use the Website and/or any of our API or third party services, listed on the Website, and/or interact with our payment processing services and/or marketing emails (collectively referred to as the "Services").
5. Definitions
- Processing - an action or set of actions performed with or without the use of automation means with personal data, including collection, recording, systematization, accumulation, storage, clarification, extraction, use, transfer, anonymisation, blocking, erasure, destruction of Personal data
- User or Users - a natural person/s who visit/s the Website and / or uses the Services or natural persons representing our commercial clients
- Personal data - information that relates to Data subject and identifies the Data subject
- Cookies - small fragments of data sent by our web server and stored on the user's device to save settings and analyze Website traffic
- Services - services provided by TrustPay via the Website
6. What Guarantees We Provide
Throughout this Privacy Policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous so that it does not identify a specific user.
We do not and will not process any special categories of Personal data such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs etc.
We guarantee that we do not sell Users' Data for a monetary reward.
7. What Data Do We Process
We collect the following types of personal information in order to provide you with the use of TrustPay Services, and to help us personalize and improve your experience:
- Information needed to sign up - name, e-mail
- Information needed to receive messages from us - name, e-mail or phone number
- Technical data: IP address, language, country, browser type, and version, location information, operating system and version
- Usage data: URL clickstreams, page response times, download errors, time spent on web pages, actions on pages
- Cookies
When you use TrustPay Services, we collect information sent to us by your computer, mobile phone or other access device. We may also collect information from or about you from other sources, such as through your contact with us, including our customer support team, and from other accounts we have reason to believe you control. When you use TrustPay, we might collect and use your information to improve our services, personalize your experience, and communicate with you about relevant offers and updates.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at website@trustpay.us or call +1 (949) 354-3461. TrustPay is committed to resolving any privacy concerns you may have.
